Mahadiscom / Mseb / Msedcl — High bill without last reading snapshot of old meter (Consumer number[protected]

Address:Thane, Maharashtra, 401202
Website:www.mahadiscom.in

Sub : Regarding wrong reading of Old Meter Number 03457072 in the month of Jan'16

Consumer Number[protected]
BU - 4697 VASAI RD. WEST S/DN.
New Meter Number[protected]
Old Meter Number[protected]
Connection Type - LT

Dear Sir,

All the meter's in my area has been replaced in Jan'16 including mine.

Every month i was getting average bill of around 100-120 units as per my previous 11 months bill record since Feb'15.

Please refer the below details for your ready reference;

Bill Month Consumption (Units)
Jan 2016 530
Dec 2015 65
Nov 2015 37
Oct 2015 90
Sep 2015 68
Aug 2015 185
Jul 2015 141
Jun 2015 120
May 2015 78
Apr 2015 65
Mar 2015 111
Feb 2015 373

But as per Jan'16 bill, i have consumed 530 units which is almost half of my yearly consumption and that is next to impossible because my electricity usage is almost same except few months and 530 units is highest units in my history.

I have already logged online complaint (complaint number[protected] dated on 17th Feb'16 regarding the same and she asked me to go and speak at Vasai division office. Then i visited at Vasai Ambadi Rad office, one lady asked me to go Vasai Datatray shopping centre office, then one gentlman asked me to go at Vasai Manickpur office.

After playing office office, i met with Mr Vinayak Patil at Vasai Manickpur office. After a very lengthy dicussion with him, he asked me to go again at Vasai Datatray office and write a complaint there.

I met with Mrs Joshi madam @ GAD Dept. Vasai west on 18th Feb'16 and given her written complaint and she asked to come back on 23rd Feb'16. On 23rd Feb'16 she asked i have not taken any action on your complaint yet. Hence, she advised to come again on 25th Feb'16. On 26th Feb'16, she told me that you have to pay full bill and your meter reading is correct.

I am unsatisfied with Joshi madam's statement as I asked her to produce the snapshot of my old meter. As per your records, the last reading of my old meter was 1724 which is written in your register. But i am 100% sure that the last reading of my old meter was incorrect. Hence, i request you to kindly findout my old meter and please provide me the picture of old meter number 03457072.

Thanks;
Sathe
Consumer #[protected]
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Comments

Still i have not get any update from mseb. I have also submit the same complaint on few email id's of mseb which is mentioned on their website but not yet get any revert and many mails get bounced, that means the mseb dept. is not even bother to update the correct email id's of their employees.

Kindly look into the matter otherwise i have to knock few more doors including media.

Thanks
Sathe

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    Mahadiscom / MSEB / MSEDCL Phone
    +91 22 2261 9100
    +91 22 2261 9300
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    Hongkong Bank Building, M.G. Road, Fort, Mumbai, Maharashtra, India - 400001
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