| Address: | Thane, Maharashtra, 421605 |
| Website: | wss.mahadiscom.in |
Hi,
I faced the faulty meter issue march 2017, i raised the ticket in mahdiscom.in[protected] and paid inr 500 to replace the faulty meter. Somehow after so many followup they changed the meter but they did not take the reading and since march 2017 i am getting constant bill between 750 to 800 per months even though the flat is closed. I logged several tickets through mahdiscom.in since may 2017 but they did not resolve this issue. I called consumer care and told them that i am not going to pay unless you resolve this issue. I have paid the high bills till oct 2017 and did not paid for nov, dec 17 and jan 2018, they disconnected the line and i needed to pay additional for getting the line restored.
They even close the tickets without resolving the issues. Kindly find below the historical data related to this issue. Kindly advise how i can get the additional money paid to mahadiscom back.
7884576 complaint - meter reading - correction assigned [protected]:16
7788087 complaint - meter reading - correction assigned [protected]:02
6287757 complaint - high bill closed [protected]:30
5826545 complaint - high bill closed [protected]:26
7399792 complaint - high bill assigned [protected]:44
7399801 complaint - high bill assigned [protected]:44
7399821 complaint - high bill assigned [protected]:38
7399814 complaint - high bill assigned [protected]:37
6810814 complaint - non receipt of bill closed [protected]:22
6810817 complaint - non receipt of bill closed [protected]:45
6182208 complaint - meter reading not taken closed [protected]:28
6366662 complaint - high bill closed [protected]:00
7148146 complaint - meter reading - correction assigned [protected]:38
7148145 complaint - meter reading - correction assigned [protected]:37
7148117 complaint - meter reading not taken assigned [protected]:36
7148110 complaint - meter reading not taken assigned [protected]:35
7148089 complaint - meter reading not taken assigned [protected]:35
6286599 enquiry - others - enquiry closed [protected]:21
5826543 complaint - high bill closed [protected]:17
3201992 enquiry - others - enquiry
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I am chasing since 1 month but no body from customer support giving exact confirmation for change of name
Complaint No[protected]
Reason - Change of name
Date - 30th Dec 2017
Document submitted online
Would appreciate your quick response and resolution.