Mahadiscom / Mseb / Msedcl — incorrect bill charged due to meter status as faulty

snerkar.nerkar

Address:

Mulund East Hari-OM Nagar, 400081

Dear mseb dept,

I got bill for this month which is way higher than usual month bill (Almost 3 times than the last month). Reason is showing meter faulty. Can you please check the meter urgently and fix it to avoid unnecessary charges to me and correct my bill as well for this month. I could not register a complaint from mseb official web site as it is not working.

Appreciate your quick help here as dont want to pay unnecessary approximate bill which is 3 times the usual bill.

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Mahadiscom / MSEB / MSEDCL customer support has been notified about the posted complaint.

Sep 22, 2019

Updated by snerkar.nerkar Hello I have not heard anything about my cmplaint on Faulty meter replacement yet and it is still pending since almost 2 Months+ Now.

Appreciate if someone could raise this again with Concerned department to get the right attention for to replace FAULTY Meter earliest.

Consumer NO :[protected]
Meter Number :- [protected]

Sep 22, 2019

Updated by snerkar.nerkar Complaint Lodged with MSEB Department and COmplaint Number is
Request ID [[protected]]

Consumer NO :[protected]
Meter Number :- [protected]

Sep 22, 2019

Updated by snerkar.nerkar Business Unit Number is 4705 - NEELAM NAGAR S/DN Mulund East Mumbai.

Oct 16, 2019

Updated by snerkar.nerkar Hello Customer Care Dept,

MSEB Neelam Nagar Mulund (East) Mumbai

I would like to lodge a complaint for High bill.

Last 3 Months I am getting Electric bill stating Faulty Meter for my Flat in Hari-OM nagar which is not occupied and empty (Tenant left on 15th June and vacant since then till 1st Oct). Attached are bills and Society letter for the same.

The bill charged is 1850 Rs per month for July, August and September (Dont know how MSEB come to this magic figure).

Faulty Meter was replaced on 28th September by MSEB technician and following documents were submitted as attached.

Latest bill received in Oct Month shows last meter reading taken on 6th Oct and Meter is FAULTY.

I would like to ask MSEB department

1.On what basis I have been charged bill for 1850 Rs for 3 Months (July, August and September)
2.Has MSEB has taken a note of SPOT INSPECTION REPORT submitted by Sr Technitian Mr. Girish Talvekar. Report as attached to adjust the bill amount. MSEB cant charge blindly for FAULTY meter.
3.Why Septmeber Month bill which is received in Oct shows Meter Faulty which is working now. Will there be any adjustments in bill amount which I already paid in last 2 months.
.

Oct 16, 2019

Updated by snerkar.nerkar Request ID raised with MSEB

[protected]
[protected]

PLease help to follow-up with requests raised online.

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Comments

Chetan Parande

from Korba, Chhattisgarh

महोदय
मी बाळकृष्ण परांडे ग्राहक न – ०७७५१०११६४९९, हनुमान नगर, मनमाड विनंती करतो कि मागील काही महिन्या पूर्वी माझे मीटर विज बिल थकीत असल्यामुळे कोणतीही पूर्व सूचना न देता काढून नेले आहे. त्या बाबत मी विचारणा केली असता सांगण्यात आले कि बिल बाकी आहे म्हणून, पण त्याअगोदर मी बिल चुकीचे येत आहे याची ५ ते ६ वेळा तक्रार केली असून आज पर्यंत कोणतीही कार्यवाही केली नाही. श्री. काकड साहेबांना तक्रार केल्यावर ते म्हणाले कि वायरमन ला सोबत नेऊन मीटर चे रिडींग घ्या. पण श्री. मांडावे व श्री. पवार यांना फोन केला असता त्यांनी फोन घेतला नाही.
आता मी काय करू हे सांगावे. कारण मी आजारी असतो मी तुमच्या कार्यालय वर चक्कर मारू शकत नाही.आणि मी काही गुन्हा केला नाही. उलट माझेच जास्तीचे पैसे तुमच्या कार्यालय कडे जमा आहे.माझी मागणी रास्त आहे त्यामुळे माझे चुकीचे बिल दुरुस्त करून द्यावे, म्हणजे मला ते भरून वीज पुरवठा सुरळीत करता येईल.
या पत्रा द्वारे लवकरात लवकर कार्यवाही होईल अशी अपेक्षा करतो .
Chetan Parande, Manmad
Mob.- [protected]

snerkar.nerkar

Hello I have not heard anything about my cmplaint on Faulty meter replacement yet and it is still pending since almost 2 Months+ Now.

Appreciate if someone could raise this again with Concerned department to get the right attention for to replace FAULTY Meter earliest.

Consumer NO :[protected]
Meter Number :- [protected]