| Address: | Thane, Maharashtra, 421204 | | Website: | Mahadiscom |
This is with regard to our grievance that has not been addressed or taken carelessly by your department for almost 8-9 months inspite of several chase ups & reminders. I would like to give a brief background of the complaint that has been submitted in writing as well as constantly chasing with your department to address the complaint.
Our Society ‘Riverwood Park Atithi Co-operative Housing Society Ltd (Bldg # 8)’, Kalyan Shil Road, Dist. Thane consisting of 7 floors (G+7) with lift facility had faced a power cut during the month of May-June 2016 for almost a week due to short circuit in the underground cable that was laid from DP to the society meter room. Initially the building had a 3 phase power facility wherein now 2 phase power is presently being supplied to our society from underground. Moreover you will be surprised to note that the 1 phase supply power cable that is presently laid is temporarily taken from another building meter room i.e. opposite to our building (Building # 9) and that too your department had laid it overhead instead of correctly taking it underground from DP to our meter room. It was immediately brought to the notice of your officer in Shil Division and we were informed that the special cable connecting from DP to the meter room is not available with them and the same needs to be procured internally. After 15 days we reminded your Shil office about the status but we were told the same reason. As there was no outcome from your Shil office for some time, we were forced to approach your Executive officer, Bhandup office for resolving this matter expeditiously. Again we were given the assurance by the officer that the matter will be looked into and resolved at the soonest. But still we are waiting for this to happen.
We would like to inform you that during evening hours, children’s from both the buildings play near to the overhead cable that is wrongly laid between both the buildings. We just want to ensure that no out toward incident/casualty happens due to the wrong nature of laying the cable by your department.
After going through this type of hardship, we would request your intervention in this matter and expeditiously resolve before some unfortunate event happens due to the wrong practice of laying of power cable.
Thanks
Sincerely,
Raghunath Nikam
Riverwood Park, Bldg No.8,
Kalyan Shil Road, Khidkali,
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