Mahadiscom / Mseb / Msedcl — load shutting related

Address:

Mumbai City, Maharashtra, 410209

I am residing at sector 22 kamothe navi mumbai it's around 10 pm on 02062018 when the power was cut and now it's already 2.40 am no power supply i need to understand what kind of load shutting is required at night time why are we people of kamothe getting harassed every day with no power supply
We can understand if it's for 10 to 15 minutes but in summer if power is cut for more than 5 hours it's not acceptable what ever the problem is there needs to resolve at any cost we today are aiming to give electricity in every village and this kind of power cut in city like mumbai
Real some serious action needs to be taken