Mahadiscom / Mseb / Msedcl — meter reading not taken since 2 years

Address:	Ratnagiri, Maharashtra, 410501
Website:	wss.mahadiscom.in

I was shifted to my new house in june 15, i use to get bill o[censored]nit 8-10 unit's only. It beginning i was thinking it is it is because new connection but still aug 2017 it shows around 8 unit bill. I did put complaint online portal https://wss.mahadiscom.in/wss/wss?uiActionName=getHome multipe times once complaint in each 3 month but use.
I also visited local office he give me meter reading agency number they say it will resolve in next month but not resolved event after following 6+ month. I did put complaint at call center but no use.
Now meter show 4000 reading and bill show only 550. I am not going to pay excessive amount due to high number o[censored]nit, also can not offer to pay big amount in one goal. Please escalate this to right person. I am helpless.
Consumer number :[protected] biling unit: 4700