To whomsoever it may concern,
I Jackie Harish Damania residing at Virar west.
Meter number[protected].
Billing unit - 4464/Virar west S/DN./Virar O&M.
My complaint start from June 2018 where we did not receive electricity bill and we as consumer proactively went to electricity department complaining on same, on checking it was identified that there was some wrong payment done against our meter number
To our surprisingit was also identified that our meter is not functional from September 2017 and we are only getting avg units bills per month.
We gave letter in written asking for replacement of meter since it was not functioning, till date no resolution. We are being charged avg units from September 2017 till date.
Every month we get bills as per convenience of Maha vitran, we have even got electricity bills worth RS 1 lakh twice, we go to your office near Virar west and then simultaneously your office at global city for revision which is done every month and then we end up either paying high amount or less amount.
Some feedback about staff at electricity dept
Mr Bhoir (Sits at global city offfcie) - He has only 1 answer to all the queries, answer is meter would be replaced soon that's it, we have been hearing since last 1 year.
Mr Umesh Kadam(Sits at global city office) - He is Mr ananonymous coz I have seen him only once at his place and rest of the time either he is on visit or out for work, probably the most busiest man in Maha vitran .
Mr Mahale (Sits at Virar electricity office) - He is the one who listens to problem and tries to give solution but is limited since doesn't have support from higher people.
I have to write this in very disgraceful manner is because we have been visiting your office every month for bill revision and meter replacement but no solution till date.
Can we have an answer towards the meter replacement and probably some better staff working at Electricity office rather then telling consumers running to and fro who actually wants to genuinely pay for use.
Expecting an answer.
Regards
Jackie Damania
[protected]
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