Mahadiscom / Mseb / Msedcl — Meter taken by MSEB

The consumer number[protected] for 4733 unit in bhandup east has had. Negative bills since some months. We never received any physical bills too. How can the officials come over and disconnect the meter and take it away without notifying the consumer. Is this the way things work?
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    Mahadiscom / MSEB / MSEDCL Phone
    +91 22 2261 9100
    +91 22 2261 9300
    Mahadiscom / MSEB / MSEDCL Address
    Hongkong Bank Building, M.G. Road, Fort, Mumbai, Maharashtra, India - 400001
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