Dear sir/madam,
1. My complaint pertains to non adjustment of payment made in may-june 20 in the june 20 bill. Details are given below:-
(A) number o[censored]nits as on 17 april 20 (Reflected in bill and picture also shared on app)= 9440
(B) number o[censored]nits as on 15 june 20 (As per bill & site visit)= 10421
(C) difference between (A) & (B) = 981 units (For entire lockdown period)
(D) charged during lockdown period = 293 (May bill) + 981 (June bill)=1274 units — paid extra rs 5140/- during may itself as per flat rate / as per pattern since no meter reading was taken. This amount is not adjusted in june bill which still shows 981 units which is actually for entire lockdown period.
(E) june 20 bill amount = rs 8010/-
2. Based on the breakup as explained above, you are requested to please adjust this exces paid rs 5140/- in next bill.
Sincerely
Col chanchal das gupta Was this information helpful? |
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