Mahadiscom / Mseb / Msedcl — Payment issue - made through GPay

Have made a payment of Rs. 2660/- on 23/7/2020 through Google Pay to MSEB. The payment details are as under:

UPI transaction id[protected].
Payment to - [protected]@icici
Google Transaction ID CICAgKDZg4e-FA

The amount got debited from my HDFC bank account but MSEB raised the same amount as unpaid in the next electricity bill. Visited their office and they said they have not received the amount neither it got refunded in my account.