Mahadiscom / Mseb / Msedcl — power supply failure again and again

Mahadiscom / Mseb / Msedcl — power supply failure again and again

A Abhishek S Shah from Ahmadnagar, Maharashtra

We are facing frequent power cuts in 390, guruwar peth, pune 411042 area. This needs to be looked into on priority and mseb should ensure good quality of service. If you need to understand this problem look at the history of complaints raised in last one and half year. Till now no action has been taken to resolve the actual issue and only temporary fix is made to resume power supply. If this issue is because of load shedding then at least inform about timing to consumer. On mahadiscom website, we checked and found that no load shedding activity was planned in this area still we face so frequent power cuts. Being consumer it is our right to get good quality of service. Was this information helpful? No (0) Yes (0)
Mahadiscom / MSEB / MSEDCL customer support has been notified about the posted complaint. Aug 07, 2019 Updated by Abhishek S Shah Power failure again from 6:30 pm in 390 Guruwar Peth area. It's been around 3-4 hours now. Extremely poor quality of service. No planned load shedding activity still so untimely power cuts. Please resolve this issue it is violating consumer's right to good quality of service. Oct 02, 2019 Updated by Abhishek S Shah Power failure in 390, Guruwar Peth area from last 2 hours.Still frequent power cuts happening in 390 Guruwar Peth area. Mseb customer care pune is also not working and call is automatically rejected. When called to one of the official Mr Santosh whose number was provided by Mseb Customer care, he said that some cable work is going on and not sure when the suppy will resume. This is the kind of service they are providing to customer. They make customer suffer by such unplanned power cuts. This has became very normal in Guruwar peth area and some strict action needs to be taken to improve the quality of service.
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