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Mahadiscom / Mseb / Msedcl — service to consumer

Who is responsible to cut down the branches of the tree if it is crossing over the pole line in the residential area. I lodged a complaint on their web self-service portal (https://wss.mahadiscom.in/wss/wss?uiActionName=getViewPayBill). But they just closed it marking it as resolved without contacting me or visiting the site.

Complaint Number: 9931661
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Complaint Status


[Feb 01, 2019] Mahadiscom / MSEB / MSEDCL customer support has been notified about the posted complaint.
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    Mahadiscom / MSEB / MSEDCL
    Customer Care Service
    Customer satisfaction rating
    15%
    Complaints
    3299
    Pending
    0
    Resolved
    485
    Mahadiscom / MSEB / MSEDCL Phone
    +91 22 2261 9100
    +91 22 2261 9300
    Mahadiscom / MSEB / MSEDCL Address
    Hongkong Bank Building, M.G. Road, Fort, Mumbai, Maharashtra, India - 400001
    View Full Information
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