Mahadiscom / Mseb / Msedcl — Unnecessary high bill from last two months for meter no[protected]

Address:

Pune, Maharashtra, 412105

Sir,
My meter no is[protected]
Billing unit 4595
Pc 4

For the month jan-2017 my bill was rs - 5970/- with previous and current readings 1178 & 1780 respectively.
The same i had paid on time.
This month also (Feb-2017) my bill is rs - 2370/-with previous and current readings same 1780... (Total uses zero)
Please find attached todays reading photo it shows 1578 also photo taken on 25feb2017 which shows 1530.
I am living in a society and my meter is in common place where all other meters are placed. Hence there is no chance of my availability.
I got message to submit reading on app. On 24feb, so i installed app and tried to submit it, but as the current reading is lower than previous reading, it is not accepting.
Is it customer job to post meter reading (We can consider it only some exceptional cases)
As i am working in pvt. Company having weekly off only on sunday it is not possible to visit your office for such matter.
As your office is in thermax chowk, which is about 7 to 8 km from my home so it is not possible for my family to come there...
Hope you will understand the situation and problem...
Sir,
Requested you to make your kind attention in this matter.
Request you to correct both months readings and carry forward amount for next month...
Awaiting your quick response...

Thanks and regards,
Rahul lakhote
[protected]