Recently in August 2015 we have purchase a new flat at Warje (Suyog Aura) op posit CIPLA foundation.in Jan 2016 I have received a Bill for using 204 units and it received late. irrespective of the due date though received late I have paid the same on 1th of Feb 2016.
My views are as under :
1. Bill copy shows the connection date (puravatha date) is 9/9/2015. And I have received my first bill in late Jan 2016. Am surprised for late billing. Also it gave me pain for the rate for 204 units used in four months have been billed in one month, with incremental rate as 204 units have been utilised in one month. This is not acceptable. The right charges are to be calculated on monthly usage basis. while visiting to the office I have been told that in the next bill we shall make correction.
Am surprised with this attitude that first we commit a mistake at customer's cost and then we rectified. is it not wonderful. instead it should have been right at first time. Hope the authorities will agree with the views I have mentioned. And shall correct in due course of time.
Also my bill copy does not contain photo of meter reading.
Please take corrective action and replay me with the result of the same.
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