Mahadiscom / Mseb / Msedcl — wrong meter reading hence wrong billing

Address:	400706
Website:	[email protected]

From: janardhanan velayudhan, flat no. 602, shree om sai chs., dt.05.11.18 plot no.56, sector 27, nerul east., navi mumbai – 400706

To: msedb co., nerul, navi mumbai – 400706

Kind attn: area manager
Sub: wrong meter reading on 19.10.18 – units recorded 753 (Wrong)
Customer no: [protected] & wrong billing rs.8840/-

Sir, i am shocked to find that electricity meter reading rrecorded on 19.10.18 as 753 units is totally wrong, whereby i am wrongly billed rs.8840/- & this is unacceptable!!. For your kind information for the last several months till 25.09.18 my monthly reading was always below 300 units. On 19.10.18 due to wrong recording from a “unclear meter photograph” the meter reading staff has made a grave mistake of wrongly recording the units as 753 which is factually wrong & incorrect hence i am charged rs.8840/-which totally unacceptable hence this request to revise your bill dated 24.10.18 with the correct billing!!

Please note the actual meter reading from below chart:
Date reading no. O[censored]nits billed amount - rs
19.08.18 18975 182 1350
19.09.18 19192 217 1660
19.10.18 19975 (Wrong) 753 (Wrong) 8840 (Wrong)
Actual (Correct) reading
02.11.18 19568
04.11.18 19584
05.11.18

When reading on 2.11.18 is only 19568 it cannot be higher i. E. 19975 on 19.10
When reading on 4.11.18 is only 19584 it cannot be higher i. E. 19975 on 19.10
When reading on 5.11.18 is only it cannot be higher i. E. 19975 on 19.10

If msedb meter readers do not record actual/correct meterreading, it will result in wrong billing as happened in this case, which must be strictly avoided!!

Thanking you,

Janardhanan velayudhan