Mahadiscom — Wrong & high Electricity bill charged when Meter is not in use for Nov-2014

This is Suresh, and this email is regarding wrong electricity bill charged for me. Since last 6 months i am out of the city and i have paid the advance amount and only nominal charges are expected for each month (fixed charges of Rs: 40). Its been working fine till last month, now i see for Nov - 2014, MAHADISCOM has charged 180 units which comes to Rs: 1032 payable by Dec 5th. (Rs: 1032 less advance available in account Rs 340+ = Net Due : Rs: 690). Please check the Meter reading Current & previous is same "3909".Please clear the confusion, or let me know the concerned authority to whom i need to take this forward. Thanks Detail:[protected], Billing unit : 4602:VISHRANTWADI SUB-DN.
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Mahadiscom / MSEB / MSEDCL customer support has been notified about the posted complaint.
Nov 19, 2014
Updated by suresh shenoi
Can any one please help me
i am not getting any response from [protected]@mahadiscom.in or [protected]@ho.mahadiscom.in, except asking to call toll free number - which i am not able to connect.
Any way to escalate the same to higher authority?
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