Mahanagar Gas Complaints & Reviews

I have been continuously calling the customer call center & sending mails for the refund of security deposit & excess bill amt paid for gas pipeline for the last 8 months but the same is not being done. Every time I call the call center I get a reply saying we will call you back back or send mail but I have never received any calls or emails regarding the same.

It's been more than 9 months since we have disconnected the gas pipeline but the refund has not been received. I agree that the offices were closed for some months due to covid, but now most of the offices have opened but still even after constant follow-ups I have not received my refund.

Please guide what needs to be done to get my own money back.

Pending Since Feb 2020
BP number - [protected]

I inspected the meter with all my gas appliances turned off and noted that it continued to register [...] units of gas consumption.

It is clear that either the meter is faulty or that there is some other problem.

Either way, the bill is not a true reflection of gas used. I now wish to request you to carry out a test on the meter at my home.

I look forward to hearing from you with a suitable date for the test to be carried out.

I am billed with Rs.6974/- for the month of Sep 2020-Oct2020, Normally the bill for 2 months was in the range 600-700 Rs, now for last 2 months Rs. 6974/-.

Kindly address

Dear Sir,

Please find my details below
CA no.[protected]
Customer name - Mr. LALJI RAMKISHOR YADAV

We received bill amount as 2877 INR which is 4 times our average bill amount of 700+ INR. We have paid our all bill on-time, then how come i am getting such inflated bills. Please check at your end as provide me actual bill amount.

Best regards,
+91 [protected]...

CA[protected] Mehta Dilip A.
Wrong Gas consumption charges calculation is done.
Slab I charges oct'20 is Rs.25.46x 41= Rs.1043.86 but charged Rs. 1070.32 ?? Extra charged Rs. 26.46+13.5% VAT.
I am made the full payment Rs.1214/- as per your bill
Pl check & refund the excess charged in next bill.

Consumption billed 41 SCM. as per meter photo it me correct but it is almost double than my Average of 23/24 SCM in last couple of month.
This also requires looking in to fault in meter.

Bp no.[protected]

My average gas bill amount at around two months rs. 600 house over last 10 years. but now all of sudden i am receiving bills with excessive meter reading & unacceptable bill amounts of Rs. 2500- per months.(rs 4800 for two months)

This is absolutely wrong & not acceptable at all.

Please take / initiate strong action against this.
MGL is not responding they installed COVID 19 speaker

Regards,
Shashidhar shetty

I, Mrs. Savita Mary Pradeep, CA no.[protected], have received a very high bill for the month of October 2020 amounting to Rs. 1849/-. I would like you to clarify if it is a mistake on your part or something else. I have been using the pipe gas the same way as the previous months the how did I get such a bill. Please rectify this issue ASAP. My earlier bills were in the range of Rs. 178/- approx.

MGL had raised false bills without actual meter reading. Even after submitting meter photo, still bill is not rectified even after no.of reminders through email to customer care as well as vigilance of MGL. My MGL account no.is[protected].

Double billing for the month of July' 2020. 1st Bill issued on 05/07/2020 Bill No.[protected] with amount 1066/- and again 2nd Bill issue on 10/07/2020 Bill No.[protected] with amount 2455/- with the arrears (Unpaid Due upto Previous Bill amount 1066/-) however last bill paid on 21/07/2020 Transaction ID no. 1864312 amount 1066/- .

I had logged an online complaint on 16 Jul' 2020 and reminder on 26 Jul' 2020 and called to customer care several times but even after 3 month i have not received a Docket no as well as any solution update on the same.

Im Saadhy i was (rented) tenant at the place of Dahisar west (New Saraswati River view CHS.) for 6 months and ive shifted from there at badlapur in the month of May 2020.

Due to we paid every payment previously via PhonePe; we till received notification and hence mistakenly we paid Bill no. [protected] of Amount 388/- dated 26 Oct 2020.

Request you to help me with refund this payment on my same account.

For your reference ive attached screenshot of payment.

for any further details you required you call me on [protected].

I request you to kindly look into the matter and reply me regarding this .so that i can receive my refund

Mahangar Gas bill generated for October 2020 is so high and shocking

If you see my history over years, our bill has always been in the range of Rs. 800 - 900 every 2 months. Also, last actual reading done in Feb 2020 proves this fact. Due to corona times, there was an assessed bill generated every bill cycle and we have paid the last bill in August of Rs. 829.

Now, in October the person came to take actual reading and bill generated shows exceptionally high amount payable.

As a customer, I strongly object to the bill geenrated for my BP ID and it is 100% an incorrect bill to which I need resolution on an immediate basis.

PLEASE RESPOND TO MY CONCERN ASAP and rectify and reverse the incorrectly charged units ASAP.
I have been your loyal customer regularly paying all your bills without any problems faced till date but this time, it's truly a VERY BIG ERROR from your end and hence not acceptable to me and I STRONGLY object to pay this incorrect bill.

I have received 2546 as my October month gas bill. I am being charged 80 units directly to this month instead of dividing it in 8 months and due to that my slab rates have changed. I am being charged almost 900₹ more because of the difference in slab rates. I have duly paid bills during the lockdown. The meter reading was taken after 8’months so the extra units consumed than the bills charged on assumption for 8 months should also be divided by 8 months and not charged to one month alone. This is absolutely ridiculous to charge the customer higher slab rates because we were in lockdown. Paying 900₹ more because of higher slab rates is totally exploiting us as consumers. Please look into this matter asap. There may be many consumers facing this. It is absolutely wrong to charge us higher slab rates as the units are accumulated over a period of 8 months and not just one month.
My CA number is[protected]
Location- Mulund west Mumbai
Bill id no.[protected]

Hi sir,

Please find the below our mahangar gas limited number and we have received bill of 5075/- for two months. This is the highest bill we received through out our life from mahangar gas.

Please look into this matter asap

Dear sir/mam,
Good day

With reference to subject please be informed we have received bill of rs.1241 without gas supply connection. Gas pipeline is connected but gas supply is not yet started. Our meter reading is also showing 0.

Please advise on what basis the bill is being charged.

We will not be paying the said bill. Request to kindly waive off same & provide the correct bill with minimum...

I am Mr.Kalidin Yadav writing this complaint to stop the gas pipeline connection at my home.I want Remove the gas pipeline connection from the window because of my house renovation. My work is pending due to this. And I am requesting to remove it as soon as possible and I don't need this gas pipeline connection again . Thank you.

Disconnect line

It is surprising to note that, still today BP number is not generated. I have paid Rs.500/-online & the amount debited from my bank account. I called them several time but not single call answered. So I mailed them but unfortunately there mail box was also full. On 14/07/2020 Company mailed me that, your application is under process & our team will contact you shortly. After this I mailed them on 19th, 25th, 30th & 31st July 2020 & August 5th & 11th 2020. I have already cleared there all queries. But sorry to inform you that, I have not received gas connection. Thanking you. N.D.Kulkarni, Celll
Cell No. [protected]. Mail :[protected]@rediffmail.com

I have paid mgl bill no.[protected] on 07/07/20 & rs. 947.00 have been deducted from my bob account under transaction description[protected]/l2133_mgl/techprocess. Here it should be noted that the bill amount is not 947.00 whereas it is 1065.00
The mgl says that they have not received any amount for said bp no. Then what happened to rs. 947.00 deducted from my account?. What is the status of that?
Please do needful to refund rs. 947.00 to me or give me status of the amount deducted from my account.

Mahanagar gas consumer number:[protected]

Dear sir/ madam,

I, mr. Shahnawaz khan, write in response to the telephonic conversation i had with mr. Avinash on 16th may 2020 regarding concerns with the above mentioned account.

I believe that the bill i received from your end reflects a much higher bill amount than the actual consumption. I wish to dispute this bill for the following reasons:br...

Dear sir/madam
Sub=bp [protected]
Ca=[protected]
Reading remains at 00110 since[protected]
The current bill is charged without verifying the correct metre reading (115).
This is uncalled for because of the following:
1. The gas is not under consumption since[protected]. We are away from home for a very long period. We are still out of navi mumbai.
2. Metre reading of 00110 is intimated to you on[protected]
And again on[protected].
3. The metre reading of 00110 is again communicated to you by email on[protected] in response to your mail.
4. The total consumption remained at 00110 and it is only 3
Excess bill was sent to me in the past also. I was made to pay excess amount for not using.
Pl ensure to send the corrected bill for three units, for prompt payment
Thanks and regards
Mrs manikyamba b.