Maharashtra State Electricity Distribution Co. Ltd. — inappropriate mseb bills_ consumer no.[protected] | complaint no 7797003 | need refund

Address:Ratnagiri, Maharashtra, 415605

Dear Sir/madam,
We have our family home in Chiplun, Maharashtra. We visit this home hardly 10-15 days in a year, especially during summer season or during festivals.
In this home we have electricity supply from Maharashtra State Electricity Distribution Co. Ltd.

Bill details are as follows:
Billing Unit 4176:CHIPLUN (U) S/DN. Bill of Supply For: DEC-17
Consumer No: [protected] Old Consumer No: 00000
Name: SHRI SHINDE NARAYAN RANGOJI
Address: AT & POST MORAWANE
TAL.CHIPLUN DIST.RATNAGIRI
MORAVANE415605

Till December 2016 meter reading was zero and I used to get Rs. 40/- which was minimum bill.

However Jan’17 onward there is continues increased bill. details are attached

Though we stay in this house for very few days (Average 10-15 days in a year) and most of these bills were inappropriate, I paid all these bills online to avoid inconvenience.

I have already raised complaint by calling [protected] on 1st Jan’18 at 18:34 and had a word with Mr. Rahul Kale(on call representative). My complaint number is 7797003.

Note:
• Most of these meter readings are arbitrary i.e. no actual meter reading taken from meter, though our electricity meter is outside the home and very much legible.
• Meter status: NORMAL (Jan’17, March’17, April’17, May’17, Aug’17); Meter status: R.N.A. (Sept’17, Dec’17); Meter status: INACC (Feb’17, June’17, Oct’17, Nov’17); Meter status: R.N.T (July’17)
• Online downloaded electricity bills attached from Dec’16 to Dec’17 for reference

I have reminded concerned department thrice (1st jan'18/5th Jan'18 and 8th Jan'18), however there is no response till date.

All communications attached for reference.

Regards
Dattaraj Shinde
[protected]
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Mahadiscom / MSEB / MSEDCL customer support has been notified about the posted complaint.
Jan 18, 2018
Updated by Dattaraj Shinde
I received messaged form VM-MSEDCL on 18th Jan'18 16:10 that "Service Request ID[protected] of meter reading-correction is resolved on 18-Jan-16:10". to confirm the same I called 1912 and I was suggested to visit local MSEB office i.e., Chiplun- Moravane office. Though I shared I am at Thane, the representative insisted to visit MSEB office either self or to send some relative. I am surprised, how practical it is? and if that was the case, why they charged extra bill for so many months without any communication?
once again I request to refund my extra money with interest. I am ready to complete the formalities if it's online due to time paucity.

Thanks & regards
Dattaraj R Shinde
Jan 22, 2018
Updated by Dattaraj Shinde
Dear Sir/Madam,
I didn't receive any response from MSEB yet!

Regards
Dattaraj R Shinde
Mar 02, 2018
Updated by Dattaraj Shinde
Dear Sir/Madam,
i have received new bill for Feb'18 due date 15th March'18. The amount is again Rs. 780/-, units 123, current and previous reading 176. what does it mean? will I get any response now?

Feb'18 bill and payment receipt attached for ref.

Regards
Dattaraj R Shinde

Complaint comments 

Comments

Dear Sir/Madam,
I didn't receive any response from your side or MSEB side yet.
Rather I got another bill of Rs.760/- due on 14th Feb'18.

For no reason these bill are increasing despite current and previous readings are same 176, but units are 123?

I am still not getting any clarity, on this matte.

Kindly do the needful!

Regards
Dattaraj R Shinde

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