Maharashtra State Electricity Distribution Company Limited — high electricity bill

Address:	Thane, Maharashtra, 400612
Website:	www.mahadiscom.in

I have made the bill payment of my electricity bill on 31-oct-17 and i have received confirmation details as well but till now the paid amount is not updated and the previous bill amount is still reflecting in my total bill amount. Also i am not receiving hard copy bill on time, every time i have to check it online and pay.
Below are my consumer and payment details,
Consumer name : abida majid chaudhary
Consumer number :[protected]
Business unit : 4391
Bill paid amount : 3120
Payment date : 31-oct-17
Receipt number :[protected]
Transaction number : [protected]

Resolution required : kindly help me with the correct amount update so i can make the bill payment of current month as its getting delayed because of that and i want hard copy bill of every month to be received at my doorstep.