Maharashtra State Road Transport Corporation [MSRTC] — Amount debited but ticket confirmation not received on MSRTC

I tried to book ticket twice today, 9th may, 2023 at around 20:10 PM with following details:

login ID: RAHULVAR1993
From: Dapoli
To: Chandani Chwok(CWK)
Bus Time: 7:30
1st TransactionID(UTR):[protected]
2nd TransactionID(UTR):[protected]
Amount: 230+230 = 460/-

I have attached screenshot for your reference.

The amount was deducted from my Union Bank of India Account in both transaction but the ticket was not booked as the page displaying ticket and intimating passenger to print, did not appear.

Also the ticket was not available in My Tickets.
Please help me to refund my deducted amount.

Regards,
Rohit Varma
([protected])