Maharashtra State Road Transport Corporation [Msrtc] — Amount Debited to my Account but Ticket not received

I had booked a Ticket from user ID 'msrtcnsriyer' on 22nd May 2023 but did not receive my ticket for 2 Passengers Travel Date 27th May 2023 . I had selected Seat No.3 And 16 . AC Shivneri Swargate Pune to Thane Vandana. The Amount of Rs 797.03 was debited to myICICI Bank Account with Transaction ID '[protected]'. The transaction was done through Billdesk. Please arrange to refund and help. -Narayan S Raman. Phone [protected]. Email '[protected]@gmail.com'