Maharashtra State Road Transport Corporation [Msrtc] — Amount deducted but tickets not booked

Website:msrtc

Dear Team,
I booked ticket today from mumbai central to shrungartali for 4th April 2021 6.45 a.m. amount got deducted but did not received tickets.

Below message received from Bank

ALERT:You've spent Rs.1163.66 via Debit Card xx6861 at MSRTC on[protected]:16:20:01

Kindly refund my amount of 1163.66 Rs at the earliest.

please let me know why this issue happens, I have faced this issue 2nd time because of which I am unable to book ticket online and had to go and do manual booking because of this issue.

My userid is aliya92.

Thanks and Regards
Aliyafirdous Shaikh
[protected]
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