Maharashtra State Road Transport Corporation [Msrtc] — ashwamedh bus from dadar to pune via chinchwad

After waiting for 1.5hrs at vashi, finally got ashwamed bus. But to my horror when lights were turned on at khalapur for break, i could see so many cockroaches in every seat, floor, windows and curtain :- (
With a fare of 460 rupees, we definitely are eligible for better standard of hygiene and comfort.
Just waiting when i will get down and check my bag and dress for cockroaches!!
Horrible services by msrtc
Please improve!
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Comments

The inquiry office at pune Shivaji nagar are very rude & completely unaware of the information about the bus time- table.

Moreover they provide false timing so the passengers are unnecessarly stranded on the bus stand even during whole night.

kindly take firm action against such irresponsible officers.
I have booked ticket from Pune to Shivshahi...Fare amount of Rs 430 got debited from my bank account but I did not get booking.. Also I could not find refund option on msrtc mobile app.

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    Maharashtra State Road Transport Corporation [MSRTC] Phone
    +91 20 2612 6218
    +91 20 2612 2591
    Maharashtra State Road Transport Corporation [MSRTC] Address
    Pune Station, Pune, India - 411001
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