Maharashtra State Road Transport Corporation [Msrtc] — asiad bus late and cancelled

Address:	Pune, Maharashtra, 412101
Website:	www.consumercomplaints.in/new_complaint

I booked asiad bus through msrtc website

Ticket number[protected].
Travel date -17 sep 18

Boarding - aurangabad bus stand (Expected 11:30 am /actual 12:30 pm)
Alighting - vallabh nagar-pcmc pune (Expected 5:10 pm/actual 8:30 pm)

The bus that i booked was asiad - phone came at 11:20 am saying that asiad is not available and ordinary bus will come.

There were alternate buses available but on request of transfer of ticket thee was denial.
My family including child suffered this painful journey with a delay of reaching at home.

On asking for the refund of difference amount of fare there was no support provided by conductor /driver as well as officials at aurangabad central bus stand.

Can i get justice?