Maharashtra State Road Transport Corporation [Msrtc] — Broken seat in shiv shahi AC bus

The bus seat is broken! It is totally in recliner position not standing still making it very difficult to sit ! I’m on a 5 hour long journey, how am I supposed to sit when the bus is full and my seat is damaged ! It is so pathetic to see such a basic problem arising and worst part is officials not maintaining buses and solving these basic comfort problems . In a bus aren’t seats the most major part with the prespective to passengers . I’m having terrible back pain as I’m not able to lean on the sit as it’s just going back . How ridiculous it is to pay such hefty amount and still be treated in so unfair ways. Why would anyone prefer buses with such worse condition and the cherry on the top, bus was late, the curtains are damaged, so now in this scorching heat, I’m on the window seat on a damaged sit to which I cannot even lean and relax . How am I supposed to sit like this for more 4 hours ?! So pathetic to see that officials only CARE about money and providing service but doesn’t give a ### about the comfort and basic manintensnce of the buses . Very much disappointed will never travel by Shiv shahi anymore . At once will prefer general bus but not this