Maharashtra State Road Transport Corporation [Msrtc] — Bus route not as specified

Address:	Pune, Maharashtra, 400081
Website:	www.msrtc.org.in

I had my reservation for the semi luxury Hirkani bus from Bremen chowk Today afternoon at 4 PM. The bus was to leave swargate at 3:45 PM. At 4 when i asked the person in the stall of MSRTC he said Hirkani bus does not come by this route. He sent me to Wakad via a shivneri and boarded me in some other bus going to my destination. .i.e. Mulund. IF THE BUS DOESNOT GO BY THAT ROUTE (VIA BREMEN CHOWK)(AUNDH) WHY DO YOU GIVE RESERVATIONS ON THAT ROUTE. IT WAS SUCH A TENSION AND MESS. I am a student travelling alone between Pune Mumbai. PLEASE SEE TO IT THAT THIS IS RESOLVED.