Maharashtra State Road Transport Corporation [Msrtc] — buses from pune to thane canceled

Address:Pune, Maharashtra

Buses from pune to thane were canceled without prior intimation, and refund to that is still not made. At least have the courtesy to inform the cancelation by sms or via email, customers have to travel all the way to the bus depot and get to know the buses are cancelled and on top of that rude behavior of msrtc employees and why does it take such a long time to make a refund trip no: tnhm0004856, ticket number : 33595770, transaction id :[protected], date of booking : 08.06.2018
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There is absolutely no frequency of buses from Dadar to swargate. The management is broken. Controller doesn't answer properly and have very rude behaviour
Shivneri bus at two pm has not come to swargate pune yet. This is as of today seventeenth June. It's been almost more than one hour at bus is delayed and not yet has come.

Please explain the reasons for the delay.

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    Maharashtra State Road Transport Corporation [MSRTC] Phone
    +91 20 2612 6218
    +91 20 2612 2591
    Maharashtra State Road Transport Corporation [MSRTC] Address
    Pune Station, Pune, India - 411001
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