Maharashtra State Road Transport Corporation [Msrtc] — buses not on time.

Address:

Pune, Maharashtra, 411043

I've been waiting at the bus platform since two hours now, the bus which was scheduled got late by half an hour, the seats were full and very few people got seats. Later i booked a ticket online for the bus scheduled at 18:30 hours. 30 mins have passed since the scheduled time and the bus hasn't arrived yet. The passengers are not properly informed of the reasons why the bus is late. The number of seats in the next scheduled bus is not available, people wait for hours in the queue and in the end get to know that only few seats are available. Later they have to regret waiting for so long as no seats are available. Please kindly look into this matter. Buses are a major source of transportation of the public in these cities. And people would be very thankful if their grievances are solved and they are correctly informed.
Thanking you.