Maharashtra State Road Transport Corporation [Msrtc] — charged extra for travelling

Address:410218

I took bus from wakad bridge to kalamboli
The conductor gave me ticket from chandni chowk cost (₹150) and actual charge is (₹130 - 135) when i asked him about the wherabout he started saying that its hardly 10rs extra and then when i didn't let him go he started saying that the rules have changed we give ticket from chandini chowk
May i know what sort of rule says that i have to pay from where the bus starts rather then where i am starting my journey
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    Maharashtra State Road Transport Corporation [MSRTC] Phone
    +91 20 2612 6218
    +91 20 2612 2591
    Maharashtra State Road Transport Corporation [MSRTC] Address
    Pune Station, Pune, India - 411001
    View all Maharashtra State Road Transport Corporation [MSRTC] contact information