Maharashtra State Road Transport Corporation [Msrtc] — Cheated with seat allocation for Dapoli-Mumbai Route

Address:	Ratnagiri, Maharashtra, 415713
Website:	http//public.msrtcors.com

I was travelling too Mumbai from Dapoli on 13Nov16, i purcahsed my ticket online on MSRTC site on 12nov16 for the bus for 13nov16 at 2200hrs from dapoli and this was the extra bus(zyada bus), while purchasing the ticket online i was the first or may be second person when i purchased the ticket and that time the full bus was empty, i choose the seat number 41window seat which was showing in the send row from drivers seat, and next day means on 13/nov16 bus got full booked and not a single seat was available, when on 13/11 i entered the bus i saw my seat no 41 is on last row last seat, and i was shocked, when i spoke to the conductor, he was not ready to listen and he said not possible, i told him that i am not blind and this is not the first time when i am booking online tickets, it was shown in the seat map at 2nd row window seat behind the drivers seat but he was not ready to listen!!!
i was helpless and i had to sit on last row, but again the big problem there was there were six seats on that last row which practically not possible to sit all six passengers on last row because your bus is 02seater and just a small passage is there to walk and in that small passage MSRTC is booking for 02more setas!!!what kind of harassment is this!!!because of this nonsense of MSRTC we all six passengers could not sit properly!!!i generally go on friday night and come back on sunday night and monday morning i have to resume work, i try and always make my reservation in advance for better seats and to have some rest while travelling so that i should not get any problem while going to office next day, but i have faced so many problems from MSRTC manier times and i had sent many complaints also, about the same for example during rainy seasons your buses always leaking and we have to sit that kind of bus where you cant evenn change your seat!!!
but this time its too much from MSRTC and i need to have compensation from MSRTC and for that i will go to the consumer court also, i need the proper clarification and compensation from MSRTC on urgent basis or else i am going to raise complaint with consumer court for the same.
My ticket number was[protected]
date of travel was - 13/11/16
date of booking was - 12/11/16
Rout was - Dapoli-Mumbai---Extra bus at 2200hrs

Awaiting for your revert and the solution at earliest

Nazim Parkar
[protected]
[protected]@gmail.com/[protected]@hotmail.com