Maharashtra State Road Transport Corporation [Msrtc] — complete refund of cancelled ticket due to msrtc workers strike.

Address:	Pune, Maharashtra, 411028
Website:	public.msrtcors.com

Dear sir,

I have got a refund of rs 770 against my booking @ rs 1025+. The payment id for the same is [protected].

I had booked the ticket from pune to malegaon for travel on 19/10/2017 through msrtc online booking services on 07/10/2017. As the strike of msrtc workers started on 16/10/2017 and continued the strike till 21.10.2017, i cancelled the ticket through the same website on 19/10/2017 itself and went for travel by private operators.

My concern is, if there is stirke till 21st and your site is not active for booking tickets, then in that case it should not be active for any cancellations too. As the tickets will get cancelled automatically. And if some one like me cancells ticket of a bus which itself get cancelled due to strike and not completed its journey, and you are deducting cancellation charges from this nonexisted trip then it will be totally unfair to those people who have cancelled the tickets.

So i request you to refund my whole amount i. E. Rs 1025.