Maharashtra State Road Transport Corporation [Msrtc] — Concession to senior citizens on aadhar card basis

Address:

Aurangabad, Maharashtra, 430001

Respected sir,
I booked two tickets nos 001846 and 001847 for myself and my wife in aurangabad central bus stop near samarth nagar on 17/06/2017 at 12:37:05 hours to travel from aurangabad to shivaji nagar, pune by semi luxury bus no 8343. We both are senior citizens of india. The ticket booking conductor in the bus stand refused to give us senior citizen concessional tickets as i submitted as a proof of senior citizens the adhar cards nos[protected] and[protected] issued from bangalore, ultimately we paid for the full amount of rs 341 each ticket.
We have our own flat in aurangabad for the last 20 years. Now we are staying with our son for the last few years in bangalore being old. My question is how maharastra government can accept the proof of age issued by maharastra govt. Only, where as adhar card is now acceptable everywhere in india as an identity proof and govt. Of india is trying to give full importance on this card.
I met with the depot manager of aurangabad in this matter immediately after issue of the ticket at full value and he requested to make a complain regarding this. I tried to make the complain through website of msrtc, but it is not opening.
.
Regards,
S. K. Dutta.
([protected])