Maharashtra State Road Transport Corporation [Msrtc] — conduct didn't not stop at their respective stops n charged for further stop

I always travel to kelzar from wardha. 1stly i traveled with pusad to nagpur bus, conductor told me there is no ticket for kelzar only mahur to nagpur bus will stop and charged me for butibori. And from then i traveled by mahur to nagpur bus 4-5 times. Now i got the same conductor again in mahur to nagpur bus and he said that there is no stop of kelzar and again charged for butibori. They are fooling people about stop. I noted the bus number also mh 40 5416, i have warm request please consider our request. We are girls who travels from wardha to kelzar at evening always. Thank you