Maharashtra State Road Transport Corporation [Msrtc] — Controller not allowed with my Confirmed Ticket

I am Vikrant Apurva - [protected]
vikrant.[protected]@yahoo.com

I have booked E Ticket as below details
Tk.No.26854132;VIKRANT APUR;THANE VANDAN-SWARGATE, PU;18/11/16;AC;20:00;THANE VAND-SWARGATE, at20:00;Id-;F:1+H:0+C:0=T:1;S:8;Rs446+ConChg

also received tickets, but ticket controller person told me this seat book on someone named of Nilesh those seating from rabale . And not allowed for travel with my booking, same time I tried to calling on Helpline No.[protected] with this issue..

I request you kindly refund my deducted amount of Rs 450/-