Maharashtra State Road Transport Corporation [Msrtc] — departure time mismatch on reservation portal

Address:	Thane, Maharashtra
Website:	msrtc.mahaonline.gov.in

I have reserved ticket online from msrtc portal on 17/10/2018 snapshot attached.
Folloing are details:
Ticket number:34891852
Bus:ulhasnagar-pathardi
Travel date and departure time from kalyan:18/10/2018 12.30am
However i was at kalyan bus stand on 12:15am. On enquiring with controller he told me bus timing on reservation portal are wrong timing of specified bus is 11:40pm and which already left kalyan bus stand around 12am, i was clueless about changes in timings no sms, email, phone call was made to me.
Conductor of bus to which i have reservation should have to give me call before leaving kalyan bus stand in case of time changes. Nothing was done like this.
I have to pay for ticket (Snapshot attached 1 of 3) with other msrtc bus and have to travel standing from kalyan to ahmednagar. Reservation does not helped in any form.
It was really bad experience and frustrating. I have to pay double without any reason.
Neither bus conductor or bus depo controller helped in this situation which was unfair.

Ps:i am looking for refund and let me know for any further details.
And humble request is either keep bus timing as updated on reservation portal or shut down reservation portal if you can not put it in sync.