Maharashtra State Road Transport Corporation [Msrtc] — higher charges by your authorized hotel stop

Address:

422620

Dear sir
We traveled from pune to nashik on 08.12.2017 thru shivshahi
It halted at hotel raigad palace for breakfast.

After repeated confrontation with staff of said hotel for one snack and one tea for rs30.00 as per msrtc policy, he charged us as per regular customer. When argued he gave the same in writing on the ticket saying no such information about msrtc policy

We seek your confirmation of the policy and at the same time we want refund from this hotel urgently
Please confirm