Maharashtra State Road Transport Corporation [Msrtc] — I am complaining about not refunding my money

Address:

Plot no 2,172/A behind monark hotel s.t colony godoli satara, S.t colony

I have made reservation on 24 th December 2020 . My money was deducted twice but ticket was not generated. I have send number of emails to your team. Still they didn't do anything. Even I called them regarding my complaint still there is no improvement. Please look into my matter and refund my money as soon as possible.