Maharashtra State Road Transport Corporation [Msrtc] — I am complaining about the change not given and water bottle not given

Address:400088
Website:Msrtc

I travel from maitri park to pune station and vice versa every week via shivneri. The bus quality is excellent and the drivers try to make to the destination on time unless there is traffic on the roads. The sad part is that i never get a water bottle either at maitri park or at pune station. Also the fare is 446 but the ticket issuer never wants to return the change. This does not bode well the image of shivneri and for some gains, such unscrupulous activities are done. We have foreigners travelling from mumbai to pune who use shivneri and if they go back in their country and portray such image of india, no indian would want to accept that. Moreover in modi's india, there is no place for corruption.
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The Kolhapur to sawantwadi bus not reached to kagal stand.
Why the Msrtc not follow the rules.?

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    Maharashtra State Road Transport Corporation [MSRTC] Phone
    +91 20 2612 6218
    +91 20 2612 2591
    Maharashtra State Road Transport Corporation [MSRTC] Address
    Pune Station, Pune, India - 411001
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