Maharashtra State Road Transport Corporation [Msrtc] — misbehave of bus cut doctor z. y. shaikh

Address:Ahmednagar, Maharashtra, 413709
Website:Msrtc

Hi sir/mam,

This is yogesh and i am travelling from shrirampur to pune with shivshahi (Be46f2), unfortunately i was cashless, i have requested bus conductor z. Y. Shaikh, to check is there any payment facility by card or any wallet, however very arrogantly she refused to check and ask me to get down from bus. Somehow i managed the cash to book the ticket, bus ticket per person is 365 for pune. I have booked two tickets from pune to shrirampur, but there is no tv on in bus, msrtc is charging for facilities like tv, ac, wify but this is second time i am observing that no ac and tv is running inside the bus. I need an answer why the msrtc not providing the facilities provided by government to customers. One side government is trying make cashless transaction, and on another side in government offices or transport system there is no card or wallet transaction facilities available. I am kindly requesting to msrtc higher management and our public transport ministry, please look into this issue and help to provide customers rights.

Thanks & regards,
Yogesh labade
[protected]
Was this information helpful?
No (0)
Yes (0)
Aug 02, 2018
Updated by yogesh labade
Correcting the Cunductor name as M. R. Jadhav
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Maharashtra State Road Transport Corporation [MSRTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    8%
    Complaints
    2426
    Pending
    0
    Resolved
    184
    Maharashtra State Road Transport Corporation [MSRTC] Phone
    +91 20 2612 6218
    +91 20 2612 2591
    Maharashtra State Road Transport Corporation [MSRTC] Address
    Pune Station, Pune, India - 411001
    View all Maharashtra State Road Transport Corporation [MSRTC] contact information