Maharashtra State Road Transport Corporation [Msrtc] — Money debited but ticket not shown in my ticket list Hello,

Address:

h.s khan compound samata nagar near shani mandir sn dubey road dahisar east

I have booked e-ticket from msrtc web site. I used upi payment while booking a ticket. Total amount rs.1065/- cut from my bank account.
(Transaction status - success)
I checked "my tickets"on msrtc web site, but ticket status was not available nor i have received booking confirmation sms.
I checked the "availability of the seats" which i have booked, but, it was showing seats are available on msrtc site even after my booking.

Requesting refund for the transactions.

Regards,
Karan Sakpal