Maharashtra State Road Transport Corporation [Msrtc] — Money debited from account but not reflecting in app

Website:MSRTCN mobile application

Money debited from bank account but in app ticket is showing under failed ticket with refund status not required. Attaching screenshot of transaction details
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    Maharashtra State Road Transport Corporation [MSRTC]
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    Maharashtra State Road Transport Corporation [MSRTC] Phone
    +91 20 2612 6218
    +91 20 2612 2591
    Maharashtra State Road Transport Corporation [MSRTC] Address
    Pune Station, Pune, India - 411001
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