Maharashtra State Road Transport Corporation [Msrtc] — Money deducted from my Bank account but ticket not received in my account.

Address:

Pune.

I did not receive my tickets for online booking on 1st Nov 2023 from MSRTC site. Amount of rs. 1647.26 Rs debited from my SBI Bank Account. Transaction ID '[protected]' Date of Travel 11th Nov 2023. 2 Passengers Seats selected 31, 32. Passenger Names AMOL GHATOL (sr. Citizen). And AARTI MASANE
( lady) .From Cantonment board KhadkiPune to Akola Shivshahi Bus. Please provide refund to my Bank Account.