Maharashtra State Road Transport Corporation [Msrtc] — Money deducted ticket not generated

Address:

maharashtra

Hi,
My MSRTC userid is: ARD1211
I have booked MSRTC ticket from official MSRTC website.
Bus booking details are as follows:
Borivali to Parali, Beed
Date of Journey : 16/11/2023
Boarding from: Borivali
Alighting to: Ambejogai
Seat number :30

I have completed payment using PayTM QR option:
Transaction Date & Time [protected] Time 07 Nov 2023, 11 36 AM
Transaction Id:[protected]
After payment website directly got redirected to home page instead of showing ticket details. I have not received ticket on mobile number as well as email id. Since ticket was not booked, I booked those seat again by paying again. So please refund the initial payment done by me immediately.
Thank you