Maharashtra State Road Transport Corporation [Msrtc] — Money not refunded by conductor

Address:

Majalgaon depo

Hi,

My Mother is 61 year old & not literate, she traveled from Majalgaon to Pune Dated 23/12/2022 - 07:38:56. She gave 250Rs to conductor and ticket charges was 225Rs. Conductor suppose to refund remaining amount i.e. - 25Rs but he kept with himself and not refunded. As my mother is not literate she not asked for refund amount and this is how we lost 25Rs.

Here the question is not about 25 rupees but about dishonesty. I would like to draw attention of relevant authorities on such incidences, because everyday many poor people get looted/robbed in such way who travel through MSRTC. For more details, ticket photo attached here with.

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Thank you.