Maharashtra State Road Transport Corporation [Msrtc] — negligent driving and poor fitness of bus no. mh 20 bl 1116

Address:Mumbai City, Maharashtra
Website:msrtc.gov.in

Dear sir, greetings of the season. I was travelling on 11.09.2017 on your bus no. Mh 20 bl 1116 of aurangabad - i depot, plying from shirdi to aurangabad. The conductor was seemingly mrs. U b rathod and the driver's name is unavailable. The bus was over crowded, may be with about 30+ standees over and above 46 seats. I hope only 11 standees are permitted. Naturally few passengers occupied the driver cabin too. I have noticed that one person in khaki pull over and military pants leaned over the seat of the driver and having heated discussion all through the travel. The life and safety of about a hundred passengers were in his hands and at risk throughout the journey. As i noticed it for long, i brought it in to the attention of the conductor and requested to correct the driver. She cautioned the driver but for no avail. This type of practices of negligent & rash driving playing with the life of hundreds of passengers is to be controlled and proper explanation is to be sought from the errant driver & conductor.
The general condition of the said bus is very poor. I don't know whether the bus has met with some accident or so. The total body of the bus was shaking with rattling sound especially the middle section on both sides. So please see to that the condition of the bus is properly checked to avoid any splitting or rippling off of the bus en route running.
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Sep 13, 2017
Updated by Thomas M.Joseph vc
The copy of the travel ticket is attached here with for your perusal and prompt action.

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Dear Sir,
I'm trying to do reservation @ your chakan depo ( pin code - 410501 ). No one is available in office. Even I'm facing this issue from last 1 year. I never gets any officer @ your office and it always closed. Even I goes there in your office timings.

Also I never gets response on phone and toll free no.

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