Maharashtra State Road Transport Corporation [MSRTC] — no place to sit after booking online

Address:	Aurangabad, Maharashtra, 431009
Website:	Msrtc

We have done booking online from msrtc website for ordinary bus paied extra amount more than ticket online to get seat while travel.

But msrtc department is has no clue about our reservation and on top of it they are saying there is no bus we got time 8.45 am to board the bus.

They are coming with weard reason bus got cancelled and asked to board some other bus and no seat provided asking us to stand we have some other commitments.

Illegally they taken other passenger in the seat where someone have booked the seat.

And we are suffering due to this managment.

How can msrtc can be so careless, they have no clue about solution while taking the money they take easily and while service they say check yourself.

I need justice to this situation.
Kindly take my voice forward.