Maharashtra State Road Transport Corporation [Msrtc] — non cooperation by conductor after bus breakdown

Address:Satara, Maharashtra, 415002

On 21st may 2018 when i was traveling through pune kurundwad bus it got punctured in islampur stand. The conductor has somehow arranged me travel in another sangli bus. But the new bus conductor of bus islmapur sangli was completely non cooperative. Initially he told take your luggage and go to original bus. When i have taken out luggage the original bus didn't stop and went directly to work shop. So again i came back to this islmpur sangli bus no mh 14 bt 3301. The conductor of this bus was completely rude and asked me why you are carrying so much luggage in st. I was having one luggage trolley bag and one small cabin trolley bag.in one hour journey he asked me to change my seat number of times and change the position of luggage from here to there. This was completely inappropriate behavior with passengers in today's scenario where st is facing lot of losses due to competition with other private buses. Please let me why should i travel with st in future and recommend any one to do so if st doesn't have any respect to their passengers? My contact number is [protected] if you wish to talk to me
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I boarded the bus from Nasik road bus station, the bus wasn't cleaned. There are packet wrapper and used bottles and food fallen on the floor of the bus. Looks like msrtc is not bothered to clean the bus. Very bad.When I complained to the conductor she told me to complain online as no solution is available locally.

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    Maharashtra State Road Transport Corporation [MSRTC] Phone
    +91 20 2612 6218
    +91 20 2612 2591
    Maharashtra State Road Transport Corporation [MSRTC] Address
    Pune Station, Pune, India - 411001
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