Maharashtra State Road Transport Corporation [Msrtc] — Not received full Refund amount

Address:

Chatrpati Sambhaji Nagar

Dear MSRTC Team,

Please see the attached for a copy of my bus reservation ticket. Today, I used your MSRTC app to reserve three seats on a bus from Sangli to Aurangabad Shivshahi. Now I contacted Sangli Depot to inquire, but they said that owing to the Maratha Aandolan, all buses were canceled, so cancel your ticket, which is why I called. Cancel my ticket via your app, however after doing so, I discover that your cancellation fees are 500/- something. If this is not our mistek, why should I pay cancellation fees? Please check and refund my full entire account to my account.

If all of your buses have been canceled, why is there an online bus available on the MSRTC app?

Bus route-Sangali to Cidco chatrpati Sambhaji Nagar
Traval route-Karad to Chatrpati Sambhaji Nagar
Note- MSRTC customer care executive and Sangli bus Depot Controller call recording also available..if you want then I share to u..
Ticket number[protected]
1)Priyanka Jagdale
2)Aaradhya Jagdale
3) Laxman Jadhav
Mobile no [protected]