Maharashtra State Road Transport Corporation [Msrtc] — not responding phone by customer care

Address:

411006

I am trying since long phone ie customer care number, but no one responding.
Please take serious action who is negligent in his duties as per section 166 of indian penal code 1860
Public at large wanted to know is there any bus yo travel. But such negligent persons not doing there duties. It is embarrassing when no one attend you inspite knocking. Hence also direct wrong door to pay me compensation of rs 800/- which i will pay to child ngo.
Thanks