Maharashtra State Road Transport Corporation [Msrtc] — not stopping at bus stop

Address:

Pavel bus stop, Thane, Maharashtra, 421204

I took a bus from lodha heaven to khanda colony situated in panvel. When i was boarding the bus i just asked for my confirmation that whether he will stop at khanda colony or not he just answered yes and i boarded the bus. When my stop came the driver refused to stop and talked with me in a harsh way which in return i said i will complain against you and i ended my conversation.
As my age was small how can someone behave so rudly... Is this way you treat your passengers msrtc.
Bus number : mh 07 c 7271
Time of boarding and boarding from : - 13:12 from
Lodha heaven
Arrival : - 14:00 at khanda colony, panvel